Last updated: September 1, 2026
Kaleo Hospitality, LLC ("Kaleo Hospitality," "we," "us," or "our") operates Chicken Salad Chick and Freddy's Frozen Custard & Steakburgers restaurants in Houma and Thibodaux, Louisiana. This policy explains what personal information we collect through our website, forms, phone lines, and text messaging, how we use it, and who we share it with.
What personal information we collect
- Contact information you give us — such as your name, email address, phone number, and organization — when you contact us, submit a fundraiser or catering request, apply for a job, or opt in to text messaging.
- Request details you include in a form or message, such as event dates, order details, and attachments you choose to send.
- Message history when you communicate with us by phone, email, or SMS, so we can follow up on your request.
We do not collect payment card information through this website.
How we use personal information
- To respond to your inquiries, catering orders, fundraiser requests, and job applications.
- To send you text messages you have requested or consented to receive — individual replies to your questions, and coordination with vendors, suppliers, and service technicians about deliveries, repairs, and scheduling. We do not send marketing or promotional texts.
- To operate and improve our restaurants and services.
- To comply with legal obligations.
We do not sell your personal information, and we do not use your contact information for third-party marketing.
Who we share personal information with
- Service providers that help us run the business — such as our phone and text messaging provider (RingCentral), website hosting, and scheduling and payroll systems — only as needed to provide their services to us.
- Legal authorities when required by law.
SMS consent is not shared with third parties. Your consent to receive text messages from Kaleo Hospitality, and your mobile phone number, are never sold, rented, or shared with third parties or affiliates for their marketing purposes.
Text messaging (SMS)
If you opt in to text messaging from Kaleo Hospitality, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP. See our SMS Terms of Service for full details.
Your choices
- Reply STOP to any text message to stop receiving texts from us.
- Email us at info@kaleohospitality.com to ask what information we hold about you or to request its deletion.
Contact us
Kaleo Hospitality, LLC
PO Box 1893, Gray, LA 70359
info@kaleohospitality.com